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Frequently asked questions

Answers, plainly.

Everything you wanted to know about clear aligners, our process, pricing, and what happens if something goes wrong. Can't find what you need? We're a message away.

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Hello My Teeth is designed for minor-to-moderate alignment issues — spacing, crowding, rotation, and mild bite corrections. Take our 2-minute candidacy check or order an at-home impression kit to find out. If you're not a candidate, we refund your purchase in full (excluding the impression kit cost).
Day-time plans average 3–6 months. Night-time plans run 6–9 months. You'll typically notice subtle movement within the first 2–3 weeks, with clear visible change by month two.
A transparent aligner material selected for the prescribed treatment. Material specifications and wear instructions are provided with your plan.
Yes — we accept HSA and FSA cards directly at checkout. Most major dental insurance plans with orthodontic coverage will reimburse you; we provide the documentation you need to submit.
You need to be 15+ with all adult teeth, and approved by the reviewing dentist. Anyone under 18 needs parental consent.
Our 100% Guarantee: if you don't love the 3D preview of your projected results, we issue a full refund. If you're mid-treatment and struggling, our dental team will work with you to revise the plan at no extra cost.
It depends on severity. Clear aligners can lessen the appearance of mild overbites, underbites, and crossbites through better tooth alignment. Severe bite issues may require traditional braces or jaw surgery. Our dentists will assess your specific case.
Our kit includes step-by-step instructions and a video tutorial. Most people complete their impressions in about 20 minutes. If you prefer, you can book a free 3D scan at one of our partner clinics instead.
Contact your care team immediately via the app. Replacement aligners ship within 48 hours. Depending on where you are in treatment, you may be able to wear your previous or next aligner temporarily.
Most people adapt within a few days. You may notice a slight lisp at first — this disappears as your tongue and lips adjust. Practice reading aloud for 10 minutes a day to speed up the adjustment.
Only water. Remove your aligners for anything else — food, coffee, wine, juice, soda. This prevents staining, cracking, and decay. Remember to brush before putting them back in.
Retainers are for life, ideally. We include two sets of retainers free with every plan. For the first 6 months, wear them every night. After that, 3–4 nights per week maintains your results long-term.
Not for your Hello My Teeth treatment — it's fully remote. That said, we strongly recommend keeping up with your regular dental cleanings every 6 months for overall oral health.
Yes. If you start with night-time and want to speed things up, you can upgrade. If day-time wear isn't working for your lifestyle, we can transition you to night-time. Talk to your care team.

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Smile possibilities

Before and after, clearly labeled.

Hello My Teeth has completed 150K+ cases. These visuals illustrate common mild crowding and spacing goals; they are not patient photos or promises of an outcome.

Illustration notice: Digitally created educational illustrations. Not real patients; results vary.

Smile possibilities Candidate check Clinical review Cities we serve Materials & safety Speech & aligners Day vs night Paying for aligners Remote monitoring Travel guide

01 / 10

Digitally created before illustration for mild crowding Digitally created after illustration for mild crowding
Case 01

Mild crowding

A modest alignment goal for overlapping front teeth.

Digitally created before illustration for central spacing Digitally created after illustration for central spacing
Case 02

Central spacing

A modest goal for closing a central front-tooth gap.

Digitally created before illustration for rotated incisor Digitally created after illustration for rotated incisor
Case 03

Rotated incisor

A subtle alignment goal for a rotated upper tooth.

Digitally created before illustration for lower-front crowding Digitally created after illustration for lower-front crowding
Case 04

Lower-front crowding

A modest goal for overlapping lower front teeth.

Digitally created before illustration for lateral spacing Digitally created after illustration for lateral spacing
Case 05

Lateral spacing

A subtle goal for spacing beside the front teeth.

Digitally created before illustration for front-tooth overlap Digitally created after illustration for front-tooth overlap
Case 06

Front-tooth overlap

A modest goal for one overlapping upper front tooth.

Digitally created before illustration for arch alignment Digitally created after illustration for arch alignment
Case 07

Arch alignment

A subtle goal for improving upper-arch symmetry.

Digitally created before illustration for minor relapse Digitally created after illustration for minor relapse
Case 08

Minor relapse

A modest realignment goal after slight tooth movement.

Digitally created before illustration for canine prominence Digitally created after illustration for canine prominence
Case 09

Canine prominence

A subtle goal for an upper canine sitting forward.

Digitally created before illustration for general spacing Digitally created after illustration for general spacing
Case 10

General spacing

A modest goal for several small upper-front gaps.